Company information
Legal Notice and Company Information
Provider identification, contact details, registration information and consumer complaint information for Spifex.
Last updated:
Provider identification
The Spifex website and services are provided by:
- Legal entity: [Spifex legal entity name]
- Registered office: [registered office address]
- Commercial register: [commercial register and registration number]
- VAT identification number: [VAT ID]
- Email: legal@spifex.com
- Website: www.spifex.com
Where the contracting entity is identified in an order form, subscription confirmation or workspace settings, that entity is the provider for the relevant services.
Responsible for content
Responsible for the content of this website:
- [Name and role]
- [Address if different from the registered office]
- legal@spifex.com
What Spifex does
Spifex provides financial operations software for cash flow planning, banking visibility, settlements, ledger structure, projects, departments, inventory records, reporting and read-only AI connections.
Spifex is not a bank, payment institution, lender, broker, accounting firm, tax adviser or law firm. Spifex does not provide banking, payment, investment, tax, accounting or legal advice. Banking and payment services are provided by the relevant financial institutions and providers.
EU/EEA establishment and representative
Where Spifex has an establishment in the European Union or European Economic Area, that establishment is subject to the laws of its place of establishment.
If Spifex does not have an establishment in the EU/EEA and Article 27 of the GDPR requires a representative, Spifex will appoint and identify an EU representative. Representative details can be requested from privacy@spifex.com.
Hosting
This website is hosted using infrastructure operated by Vercel Inc. Application services are hosted with Hostinger International Ltd. and related service providers. Additional providers are described in our Subprocessors page and in the Data Processing Agreement.
Intellectual property
The website, product interfaces, text, graphics, logos, software and other materials made available by Spifex are protected by intellectual property laws. You may not copy, modify, distribute, sell or reverse engineer them except as permitted by applicable law or with written permission from Spifex.
Third-party names and trademarks belong to their respective owners.
Consumer information
If you are a consumer in the EU/EEA, you have rights under applicable consumer protection law, including the right of withdrawal for certain distance contracts. See our Refunds, Cancellation and EU Withdrawal Rights page for details, including the model withdrawal form.
Before you purchase a paid plan, the checkout or order page will show the relevant price, billing period, taxes and plan limits. Where a contract is concluded, the terms that apply are the Terms of Service, any order form and the policies referenced in them.
Complaints and dispute resolution
We want to resolve concerns directly. Contact legal@spifex.com with a description of the issue and the account or workspace involved.
Consumers in the EU/EEA may also contact a competent consumer protection authority or an alternative dispute resolution (ADR) body where available. The European Commission’s former Online Dispute Resolution platform was discontinued; it is no longer available for new complaints. We will provide information about a competent ADR body on request where required by law.
Language
This Legal Notice is published in English. Where translations are provided, the translated version is for convenience. Mandatory consumer protections in your country of residence are not excluded.
Changes
We may update this Legal Notice when our company details, services or legal obligations change. The “Last updated” date shows the latest revision.
Contact
For legal questions:
- Email: legal@spifex.com
- Privacy: privacy@spifex.com
- Legal hub: Spifex Legal